Privacy Policy

At DesignByGade, we value your privacy and take data security seriously. By using our website or placing an order, you agree to the terms outlined in this policy.

What Data Do We Collect?

We may collect the following personal data:

Name, email address, shipping address

Payment details (handled securely by Stripe)

Purchase history

Cookies and analytics data (via Google Analytics)

Marketing data (e.g. Facebook Pixel, Google Ads – only with your consent)

How Do We Use Your Data?

Your personal data is used to:

Process and deliver your orders

Provide customer service and support

Improve our website and user experience

Send marketing messages (only if you have given explicit consent)

We may share your data with trusted third parties only when necessary:

Printful (for order fulfillment)

Stripe (for payment processing)

We do not sell or rent your data to third parties.

How Do We Protect Your Data?

We use secure, encrypted connections (HTTPS) for all data transfers

Payment information is processed securely and never stored by us

Only necessary data is retained

You have the right to:

Access your personal data

Request correction of inaccurate information

Request deletion of your data

Cookies and Tracking

Our website uses cookies to:

Enhance site functionality and performance

Provide analytics and insights (Google Analytics)

Deliver personalized advertising (Facebook Pixel, Google Ads – only with your consent)

You can manage your cookie preferences via your browser settings or through our cookie consent tool.

We comply with relevant data protection laws, including:

GDPR (for EU customers)

CCPA (for California residents)

Other applicable data privacy laws

Returns & Claims Policy

As our products are made-to-order, returns are only accepted if the product is defective, damaged, or incorrectly delivered.

If this applies, you must contact us within 14 days of receiving the product, including a description and relevant photos. See our Terms and Conditions for full details.

Shipping Policy

Orders are fulfilled and shipped by Printful.

Delivery times and shipping fees depend on the destination and product type. Estimated delivery times can be found in our Terms & Conditions.

Contact Information

If you have any questions about our Privacy Policy or wish to exercise your data rights, please contact us via the contact form on our website.